Shipping Policy

CaillouShop.ca delivers anywhere within Canada and the continental USA (we currently do not offer International shipping). Orders are processed Monday - Friday. We do not ship on weekends. Shipping rates and delivery timelines depend on the destination province/state of the order. Final shipping costs will be calculated during checkout.

Delivery Timelines

Orders are packed Monday to Friday. As soon as your package has shipped, you will receive a shipping notice by email with your tracking number. Please note that orders cannot be cancelled once they have been sent to our shipping department.

2019 Holiday Shipping Schedule

To guarantee your order arrives by December 24th, 2019, the order must be placed by December 7th, 2019. We will do our best to ship orders as quick as possible during the holiday season, but any orders received after December 7th, 2019 cannot be guaranteed to arrive before December 24th, 2019. (Depending on your shipping location)